Terms and Conditions

Effective Date: 7-20-25

Welcome to HUB LAB! By accessing or purchasing from our website, you agree to abide by the following Terms and Conditions. Please read them carefully.

1. General Information

1.1 These Terms and Conditions ("Agreement") govern your use of the website www.hublabstore.com ("Site") and any products or services purchased from the Site.
1.2 HUB LAB ("we," "our," "us") reserves the right to modify these Terms and Conditions at any time. Changes will be posted on this page, and by continuing to use the Site, you agree to the updated terms.

2. Products and Availability

2.1 All products sold on this Site are homemade body creams crafted with natural ingredients.
2.2 We make every effort to accurately display the ingredients, scents, and benefits of our body creams. However, due to the nature of handmade products, there may be slight variations in appearance and texture from batch to batch.
2.3 Product availability is subject to change. We may, at any time, update or discontinue products, and we are not liable for any out-of-stock items.

3. Orders and Payments

3.1 By placing an order on our Site, you are offering to purchase the products subject to these Terms and Conditions.
3.2 All payments are processed securely through Squarespace, and we accept credit cards and debit cards.
3.3 We reserve the right to refuse or cancel an order for any reason, including product availability, pricing errors, or suspected fraudulent activity.

4. Shipping and Delivery

4.1 We offer shipping within the United States. Shipping fees are a flat rate regardless of location.
4.2 Orders are typically processed within 2 business days, but delivery times may vary depending on location and carrier.
4.3 HUB LAB is not responsible for delays, damage, or loss that occurs during transit. Any issues related to shipping should be directed to the shipping carrier.

5. Returns and Refunds

5.1 If you are not satisfied with your purchase, contact us within 7 days of receiving the product(s) and we will assist in issuing a replacement or refund.
5.2 If you receive a damaged or defective product, please contact us within 7 days of receipt with photos of the damage and we will assist in issuing a replacement or refund.
5.3 In the event of a refund, the amount will be credited to the original payment method.

6. Allergies and Sensitivities

6.1 All products are made with natural ingredients, but we recommend that you perform a patch test before using any product to ensure you are not allergic to any ingredients.
6.2 HUB LAB is not responsible for any allergic reactions or adverse effects resulting from the use of our products.
6.3 If you have known allergies or sensitivities, please review the full list of ingredients before making a purchase.

7. Intellectual Property

7.1 All content on this Site, including but not limited to logos, images, product descriptions, and text, are the property of HUB LAB and are protected by intellectual property laws.
7.2 You may not use, reproduce, or distribute any content from the Site without prior written consent from HUB LAB.

8. Limitation of Liability

8.1 HUB LAB is not liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use the products, including but not limited to skin irritation or allergic reactions.
8.2 By purchasing and using our products, you agree to use them at your own risk.

9. Privacy Policy

9.1 Your privacy is important to us. We collect and process personal information in accordance with our Privacy Policy, which can be found on our Site.
9.2 By using the Site, you consent to the collection and use of your personal information as outlined in the Privacy Policy.

10. Contact Us

If you have any questions regarding these Terms and Conditions or our products, feel free to contact us at:
Email: hublabstore@gmail.com